Driven by Ideas. Grounded in Strategy.

BrightWord is a passionate communications agency that specialises in working with brands across culture, heritage, travel and luxury. Backed by decades of experience, we deliver bespoke multi-channel campaigns that blend PR, digital, social and content marketing to amplify brand narratives, resonate with audiences and drive real business results. Creativity and collaboration are at the heart of everything we do.

“Having the highly skilled BrightWord team, led by Rachel, on our side is a real asset, particularly through all the challenges of the last few years. It is abundantly clear that they do a brilliant job for all BrightWord clients with care, integrity and understanding.”

W&W Jewellery

“BrightWord are seasoned communication experts, who are able to think ‘big picture’ while still maintaining a keen attention to detail.

They know how to develop and deliver high quality content and are an absolute pleasure to work with!”

Weald & Downland Living Museum

“BrightWord is an incredibly talented agency that always goes above and beyond. Innovative, creative, consistent, dedicated and reliable, BrightWord always has our best interests at heart.”

Chichester BID

“Brightword have worked with us at Chichester Cathedral since 2023, delivering creative, effective marketing campaigns for major events – from art installations to our 950th anniversary celebrations. They bring energy, good communication and a strong understanding of our goals to every project. It’s a pleasure to collaborate with their team.”

Chichester Cathedral

“Rachel has this canny ability to be able to lead a group of talented people, who then seamlessly become part of your own team. I swear she can read my mind, as she seems to know what I am thinking before I do.”

New Theatre Royal
“Rachel and the team always shows such enthusiasm for our work and it’s clear they share our values and vision.  They are responsive and often achieve miracles when we throw information at them at the last minute. We are very grateful for this support and they have undoubtedly helped us achieve growth and increased our media coverage with their expertise.”
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Services

PR

Our experience is rooted in PR, whether securing coverage and interviews across media outlets to creating compelling press stories and managing media relations – we help brands tell their stories in a way that resonates. From product launches and event promotion to thought leadership and backlink strategies, we ensure your message is heard – clearly, credibly, and by the right audience.

 

 

Partnerships & Influencers

We strongly believe in the power of collaboration and have seen how bringing the right people and brands together can have phenomenal results. We specialise in creating possibilities through influencer and partnership marketing, generating opportunities for your business to reach untapped audiences.

Copywriting

We create compelling copy that not only tells your brand’s story but can also help with searchability and online visibility. From website pages and blog posts to editorial articles and brochures, our writing combines creativity with strategy to attract, engage, and convert your target audience. We don’t rely on AI – every piece of copy is carefully written by our team to achieve your marketing goals, stay true to your brand’s tone, and engage your audience genuinely.

Email Marketing

We design email campaigns that do more than land in inboxes – they inspire action. From eye-catching layouts and compelling copy to smart automation and audience targeting, we create personalised email experiences that strengthen your brand and deliver measurable results.

Social Media

We help brands build meaningful connections and grow their presence across social platforms. From strategy and content creation to community management, paid advertising, and influencer partnerships, we deliver campaigns that engage your audience, drive results and strengthen your brand.

Website Management

We manage and maintain websites across a range of CMS platforms, ensuring sites stay dynamic, relevant, and fully aligned with campaigns. From updating content and visuals to optimising for SEO and user experience, we make sure the website we manage not only look great but also perform effectively for audience and business goals.

Event Marketing

We have worked on multiple event marketing campaigns for seminars and festivals to luxury boat shows and art exhibitions. From PR and advertising to email marketing and fostering influencer engagement, we amplify your event before, during and after. Through compelling content, real-time coverage, and strategic partnerships, we drive awareness and maximise event attendance.

Strategy

We believe strategy is the foundation of impactful marketing and PR. It’s not just about what you say – it’s about how, when, and where you say it. We dive deep into your business, market and audience to uncover insights that power smart, creative and data-driven campaigns.

Content Creation

We have a whole network of trusted designers, photographers and videographers we work with to help bring stories and strategies to life through dynamic videos and striking visuals. Our creative partners help ensure every piece of content is not only visually striking but also aligned with your brand’s voice and marketing objectives.