Driven by Ideas. Grounded in Strategy.

BrightWord is a passionate communications agency that specialises in working with brands across culture, heritage, travel and luxury. Backed by decades of experience, we deliver bespoke multi-channel campaigns that blend PR, digital, social and content marketing to amplify brand narratives, resonate with audiences and drive real business results. Creativity and collaboration are at the heart of everything we do.

“Having the highly skilled BrightWord team, led by Rachel, on our side is a real asset, particularly through all the challenges of the last few years. It is abundantly clear that they do a brilliant job for all BrightWord clients with care, integrity and understanding.”

W&W Jewellery

“BrightWord are seasoned communication experts, who are able to think ‘big picture’ while still maintaining a keen attention to detail.

They know how to develop and deliver high quality content and are an absolute pleasure to work with!”

Weald & Downland Living Museum

“BrightWord is an incredibly talented agency that always goes above and beyond. Innovative, creative, consistent, dedicated and reliable, BrightWord always has our best interests at heart.”

Chichester BID

“Brightword have worked with us at Chichester Cathedral since 2023, delivering creative, effective marketing campaigns for major events – from art installations to our 950th anniversary celebrations. They bring energy, good communication and a strong understanding of our goals to every project. It’s a pleasure to collaborate with their team.”

Chichester Cathedral

“Rachel has this canny ability to be able to lead a group of talented people, who then seamlessly become part of your own team. I swear she can read my mind, as she seems to know what I am thinking before I do.”

New Theatre Royal
“Rachel and the team always shows such enthusiasm for our work and it’s clear they share our values and vision.  They are responsive and often achieve miracles when we throw information at them at the last minute. We are very grateful for this support and they have undoubtedly helped us achieve growth and increased our media coverage with their expertise.”
The Spring

Content Creation

From rich, editorial-led blog content to engaging social media posts and multimedia visuals, we work closely with our clients to develop compelling, high-quality and unique content that captures attention, builds authority and enhances brand identity.

Strategically crafted to inform, inspire, and drive action, we specialise in:

> Brand storytelling
> Social media content
> Video & multimedia
> Editorial

Digital Marketing

We help brands stand out online with creative, results-driven digital marketing strategies. From devising and managing organic and paid social media campaigns to developing email and direct marketing materials that convert, we deliver tailored approaches to grow engagement, reach and conversions.  

> Content Marketing
> Email Marketing & Newsletters
> Paid Social Advertising
> Website Content & UX Optimisation
> Influencer Integration

Events

We don’t just market events – we help create them. Whether developing innovative marketing strategies to drive attendance or supporting with seamless event planning, we help curate and promote events that engage and inspire. From press launches to festivals and experiences, we bring ideas that make an impact.

> Event Strategy & Planning
> PR & Media Outreach
> Guest List Management & VIP Liaison
> Content Creation & Live Coverage
> Influencer Engagement
> Partnerships & Sponsorships

Partnerships & Influencers

We strongly believe in the power of collaboration and have seen how bringing the right people and brands together can have phenomenal results. We specialise in creating possibilities through influencer and partnership marketing, generating opportunities for your business to reach untapped audiences.

> Influencer Strategy & Campaign Planning
> Influencer Outreach & Relationship Management
> Creative Direction & Content Collaboration
> Brand & Community Partnerships
> Event & Experience Partnerships

PR

From securing coverage and interviews across top-tier media outlets to creating compelling press stories and managing reputations, we help brands tell their stories in a way that resonates. Whether launching a new product, promoting an event, building thought leadership or handling crisis communications, we ensure the right messages reach the right audiences at the right time.

> Media Relations
> Thought Leadership
> Brand & Product Launches
> Crisis Communications
> Event PR & Activations
> Influencer & Partnership Outreach

Strategy

We believe strategy is the foundation of impactful marketing and PR. It’s not just about what you say – it’s about how, when, and where you say it. We dive deep into your business, market and audience to uncover insights that power smart, creative and data-driven campaigns .

> Integrated Marketing Strategy
> Campaign Planning
> Audience & Market Insights
> Messaging Frameworks
> Stakeholder & Community Engagement Planning
> Measurement & Evaluation